Nationwide reach
Pan-India certified service network coverage, across 500+ cities.
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Claims validated by AI. Fixed by a nationwide network.
Every service request is checked for coverage in seconds and routed to the nearest certified repair partner, with doorstep pickup, live tracking and automated settlement.
Illustrative
Claim #A-58214Routing
✓
Submission✓
AI Validation✓
Partner Assigned4
FulfilmentNearest certified partner assigned · 2.4 km
ModePick-up
StatusOn track
What happens after you file a claim: it is validated by AI and routed to the nearest certified repair partner. Claim shown is a sample.
2,500+Certified repair partners
500+Cities covered
<48hAverage claim turnaround
24×7AI concierge for claim filing
The claims journey
From “it’s broken” to “it’s fixed”
Every service request follows the same automated flow, whichever platform or channel it starts from.
Submission & triage
Customer submits the issue through Assurify AI, on any platform and any channel.
AI validation
Automated coverage check and defect verification in seconds.
Partner assignment
Intelligent routing to the nearest certified service centre.
Fulfilment
Doorstep repair, pick-up or walk-in, with live tracking throughout.
Why it works
Less back-and-forth. More devices back in use.
The Claims Engine is the backbone of Assurify: a unified routing and fulfilment layer that handles every service request across Care, Ecom and Merchant.
- Instant coverage checkAI validates the claim and verifies the defect so nobody waits on manual review.
- Nearest certified partnerJobs are routed to the closest verified service centre.
- Transparent statusLive tracking from submission to fulfilment.
- Automated settlementSettlement is handled automatically once the job is complete.
Ways to get your device fixed
Fulfilment depends on your location and the device.
Doorstep repairA technician comes to you.
Pick-up & dropWe collect and return the device.
Walk-inVisit a certified centre near you.
Need to raise a claim?
File a claim any time with the Assurify Care AI concierge, or send the details through Quick Claims and we will respond within one business day.
The service networkA repair partner within reach,
A repair partner within reach,
almost anywhere in India.
When a claim is filed, Assurify routes it to the nearest verified partner in our pan-India service network, with doorstep pickup, transparent status tracking and automated settlement.
2,500+Certified partners
500+Cities covered
<48hAvg. claim turnaround
Network standards
Service you can rely on
Certified partners
Strictly quality-controlled service delivery at every touchpoint.
Logistics ready
End-to-end pick-up, drop and doorstep repair handling.
FAQ
Frequently asked questions
How do I file a claim?
You can file a claim at any time through the Assurify Care AI concierge, or send your invoice number, policy number and a description of the issue through the Quick Claims form. Our claims team responds within one business day.
How is a claim validated?
AI runs an automated coverage check and defect verification in seconds, so eligible claims move straight to partner assignment.
How long does a repair take?
Our average claim turnaround is under 48 hours. The actual time depends on the device, the issue and parts availability.
Do I have to visit a service centre?
Not necessarily. Depending on your location and device, fulfilment can be doorstep repair, pick-up and drop, or walk-in, with live tracking throughout.
Who repairs my device?
Claims are routed to certified repair partners in the Assurify pan-India network. Service delivery is quality-controlled at every touchpoint.
How can I join the service network?
Use the partner form on this page to tell us about your service centre, your city and the device categories you repair. Our team will get in touch within one business day.
Join the network
Run a service centre or repair business?
Assurify routes claims to certified partners across India. Tell us about your centre, the cities you serve and the devices you repair.
- Steady, routed workClaims are assigned to the nearest certified partner.
- Clear processLive status tracking and automated settlement.
- A reply within one business dayWe will confirm next steps.
Partner enquiry
Tell us about your service centre.
Thank you!
We’ve received your details and sent a confirmation to your email. Our team will get back to you within one business day.
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